Be My Eyes Tech Support

Be My Eyes Tech Support - Android
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    Be My Eyes users can now get tech support from Microsoft – Android Community

    This information was originally published by Android Community and can be read here.

    The Be My Eyes app is one of the best apps around for the visually-impaired as they can ask for help from more than 850,000 volunteers to help them with simple tasks. For those with mostly tech-support issues, there is even better news. You can now get help from the Microsoft Disability Answer Desk in the latest update to the app. It’s only available for 12 countries right now, but we’re pretty sure they’ll be adding more territories in the coming months.

    If you’re not yet familiar with the Be My Eyes app, basically it lets those who are blind or those with low vision to ask help from the volunteers who signed up on the app to guide or help them with tasks like picking out the right color for clothes, finding lost items, reviewing mail, commuting in an unfamiliar place, and other tasks that people that are probably across the world or something can still help you with.

    And now, there’s an added help segment for the visually-impaired, as the Microsoft Disability Answer Desk is ready to serve Be My Eyes users in 12 countries: Australia, Canada, UK, Hong Kong, Ireland, India, Malaysia, New Zealand, the Philippines, Singapore, South Africa, and the United States. The service has actually been around for a while, giving technical assistance for people with various disabilities through phone, chat, email, American Sign Language, or video.

    When you update the Be My Eyes app, there is now a second button in the main screen that will route you to the Microsoft Disability Answer Desk. Users will still be connected through video but instead of getting one of the volunteers, you get a member of their technical support group.

    SOURCE: Be My Eyes

    How Can We Help You Or A Loved One

    Mr. Magnifier: If you or a loved one have been diagnosed with Macular Degeneration, our Mr. Magnifier handheld magnifiers are the perfect 1st Step for anyone with Macular Degeneration!  Here’s a link to very helpful information, including a free Magnification Guide –

    Free Low Vision Guide: If you or a loved one has been diagnosed with low vision, we have created this complimentary Low Vision Guide a free resource to help you or loved one who has been diagnosed with Macular Degeneration or other low vision conditions. Click here to download a PDF of the entire report.

    Corporate Brochure: Our comprehensive brochure outlines all of the helpful assistive technology and assistive training services we provide. Click here to download our Corporate Brochure.

    Technology: We offer the latest and most advanced low vision and blindness technology supported by world-class personal service. We have nearly 100% of all major electronic low vision, blindness, and software products. Our complimentary, no-obligation demonstration on any of our products will make sure our clients are getting the right product for their specific eye condition. Click here to learn more.

    Training: Assistive rehabilitation training services for people with low vision and blindness.  We go to our clients - home, school, or business - training where they need it - from caring assistive technology professionals. Click here to learn more.

    To learn more about how we can help you or a loved one, contact a Technology Specialist at New England Low Vision and Blindness today. You can call our toll-free number 888-211-6933 or email us at and we will be happy to help.

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